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Salesforce Effectiveness

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We have helped develop and implement Salesforce effectiveness programs that enable sales teams with the tools they need to reinforce your marketplace brand.  These programs run from the initial engagement through to closed sales in Direct to Consumer, B2B and multi-tiered channel distribution models across Life Sciences, High Tech and Financial Services sectors.

Patient Engagement

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We have a highly specialized team that has developed Patient Engagement strategies for leading Life Science and Healthcare Providers, including Pharmaceutical Manufacturer Patient Services and Payer/Provider Member Enrollment and Servicing.  We have helped some of the biggest names in Life Sciences and Healthcare implement industry leading digital Patient Engagement strategies.

Marketing Technology

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We have worked with many leading brands to implement marketing technologies to enable increased reach, visibility and to optimize their marketing spend through closed loop marketing analysis.  We help marketers realize and continuously improve their marketing strategies with real world tools such as Data Management Platforms, Orchestrated Customer Journey Mapping, Message Testing, Channel Optimization, Advanced Segmentation and Audience Management.

Customer Service

Customer Service

We understand that every interaction with a customer is an opportunity to further your brand message and that customer service is perhaps the most enduring perception of your brand.  We have helped leading companies in Life Sciences, High Tech, Financial Services and Media connect with their customers to build brand loyalty through exceptional customer service.

Practice Areas: Services
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